5150 Privacy Policy — Protection of Malaysian Users' Information
Your privacy is our priority. This document clearly explains how 5150 collects, uses, stores and protects your personal information as a user of our platform in Malaysia.
Effective date: 1 January 2026. This policy may be updated from time to time — users are advised to check this page periodically.
What information do we collect?
When you use the 5150 platform, we may collect the following categories of information to ensure our services run smoothly and securely:
Full name, email address, phone number, date of birth and identity information provided during registration or account verification.
Device type, operating system, browser, IP address, screen resolution and other technical information automatically transmitted when you access the platform.
Records of deposits and withdrawals in Malaysian Ringgit (MYR), payment methods used and transaction history. Full card details are not stored on our servers.
Records of gaming activity, betting preferences, session duration, pages visited and interactions with platform features for service improvement purposes.
How is this information used?
- Processing user registration, login and identity verification.
- Deposit and withdrawal processing in MYR, securely.
- Maintaining account security and detecting suspicious fraudulent activity.
- Providing customer support and responding to enquiries effectively.
- Improving the user experience based on platform usage patterns.
- Sending important account notifications such as transaction confirmations.
- We do not sell or rent your personal information to any third party for marketing purposes.
- We do not share your personal data except where required by law or to process payments through approved payment processors.
- We do not use your data for automated decision-making that negatively affects your rights without human review.
- We do not store sensitive payment information such as full card numbers on our servers.
Cookie usage and activity tracking
The 5150 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small data files stored on your device when you visit our website.
We use three main types of cookies:
- Essential cookies: Required for core platform functions such as login, session verification and security. These cookies cannot be disabled.
- Performance cookies: Collecting information on how users interact with the platform to help us identify areas for improvement.
- Functional cookies: Saving your preferences such as interface language and display settings so you don't have to reconfigure them on every visit.
You can manage your cookie settings through your browser. However, disabling certain cookies may affect the functionality of the platform.
How is your data stored and protected?
All data transmitted between your device and 5150's servers is protected with 256-bit SSL encryption, ensuring your information cannot be intercepted in transit.
Your personal information is stored on servers protected by strict access controls. Only authorised personnel may access user data for legitimate operational purposes.
Account data is retained for as long as the account is active and for a set period after account closure in accordance with legal requirements. Data that is no longer needed is deleted on a regular basis.
Your rights as a user
As a 5150 user, you have the following rights regarding your personal information:
You may request a copy of the personal information we hold about you at any time.
If your information is inaccurate or out of date, you have the right to request that we update it promptly.
You may request the deletion of your personal data, subject to applicable legal requirements and platform terms.
To exercise any of the rights above, or if you have any privacy-related questions, contact the 5150 support team by email at [email protected] or via live chat on the platform. We will process your request within a reasonable timeframe. Any changes to this Privacy Policy will be posted on this page. Continued use of the platform after amendments constitutes acceptance of the updated policy. For more information on how we manage the platform overall, please refer to Terms & Conditions us.
Have questions about your privacy at 5150?
Our support team is available 24 hours a day. Or register an account now and start a safe, enjoyable entertainment experience with us.